Shipping Policy
At JWICK.LP, we are pleased to offer worldwide shipping for our exquisite vintage timepieces. We strive to ensure your new treasure reaches you safely and efficiently, no matter where you are.
Order Processing
Orders are typically processed and dispatched within 2-4 business days after payment confirmation. You will receive a confirmation email once your order has been shipped, including tracking information where available.
International Shipping
We ship to most countries around the globe. Shipping times may vary depending on the destination and local customs processing.
Please note that international buyers are responsible for any customs duties, taxes, or import fees that may be levied by their country's authorities. These charges are not included in the item price or shipping cost and are the buyer's responsibility.
Shipping Carriers
We partner with reliable international carriers to ensure your timepiece is delivered securely. The specific carrier may vary depending on the destination.
Returns & Refunds Policy
Your satisfaction with your vintage timepiece is of utmost importance to us. We aim to provide accurate descriptions and high-quality photographs of all our items. However, we understand that sometimes a piece may not be what you expected.
Eligibility for Returns
If you are not satisfied with your purchase, please contact us through our Contact Us page within 14 days of receiving your item to initiate a return.
Return Process
Once you contact us, we will guide you through the return process. To be eligible for a refund, the item must be returned in the same condition as it was received, with all original packaging and accessories (if any).
We will issue a full refund for the purchase price of the item after we have received and inspected the returned timepiece. The refund will be processed to your original method of payment.
Return Shipping
Buyers are typically responsible for the cost of return shipping, unless the item was significantly not as described or faulty upon arrival. We recommend using a trackable and insured shipping service for returns, as we cannot be responsible for items lost or damaged in transit back to us.
Contact for Returns
To initiate a return or if you have any questions regarding our Shipping & Returns policy, please do not hesitate to contact us.